WORKING WITH YOU AND YOUR CUSTOMERS TO ACHIEVE HIGH PERFORMANCE AND QUALITY IS WHAT WE DO.
PAYMENTS
Payments can be made by dialing the telephone number below or posting your cheque or money order to the address below:
Payment Transactions
All transactions are processed in Australian Dollars (AUD)
Refund Policy
If the processed amount is greater than the promised payment or the balance owing
Please contact us at +61 7 3620 7500 Agent to provide the payment transaction details
Call 1300 893 988
PO BOX 559, REDCLIFFE QLD – 4020
Mon R#8211; Thurs 7.30am – 8.00pm
Fri 7.30am – 5pm
REASONS TO UTILISE
Payment Card Industry Data Security Standard accreditated. We are externally audited every year to ensure the highest level of protection for our clients data.
An onshore/offshore solution, managed in Australia with lower offshore cost base
Proven IT infrastructure
All reporting and client relationships managed in Australia
Six Sigma Quality Assurance Methodology
Digital call monitoring and recording on a daily basis and downloadable from our website. Reports exported to Excel direct from your browser.
All data remains in Australia on our PCI DSS compliant server
Full client internet access to review accounts and run reports
Charter Mercantile Pty Ltd
When it comes to receivables management, Charter Mercantile Pty Ltd is an outstanding performer.
