charter mercantile

Innovative Credit Management Solutions

An industry leader in debt collection and customer service,
safe hands you can trust.

charter mercantile
charter mercantile
charter mercantile
charter mercantile
charter mercantile
35+

Year experience

Your Best Choice for Quality and Trust

Charter, est. 1986, is 100% Australian owned and provides end to end collection services to Banks, Telcos, major corporations, small to medium enterprises, utilities, government departments and councils and has done so for over 35 years.

charter mercantile

Our Ethics

Charter is renowned for our ethical code. Our business is conducted on a basis of honesty, transparency & integrity with a delicate and personalised approach

charter mercantile

Our Mission

To ethically provide the highest of services to all our customers and clients & to achieve outstanding results with the utmost dedication to governance and compliance.

Our Service

Empowering Growth with
Smart Services

Charter is a leader in the field of debt collection and first choice for many because in addition to providing traditional debt recovery services in commercial and consumer environments, we offer a variety of other valuable services.

charter mercantile

First Party Collections

Early stage collecting of delinquent (1-90days) and over limit accounts A zero commission customer focused service...

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charter mercantile

Third Party Collections

Charter has a large consumer finance and telecommunications client base due to its commitment...

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charter mercantile

Hardship & Sensitive Debt Management

Negotiating settlements and long-term arrangements...

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charter mercantile

Commercial Collections Services (CCS)

The collection of Business-to-Business accounts rather than business to customer...

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charter mercantile

Litigation & Insolvency Management

Charter provides a commercially responsible litigation service along with insolvency portfolio management...

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Transform Your Business Contact Us Today

charter mercantile
charter mercantile