GOVERNANCE & COMPLIANCE

CHARTER is leading in the debt recoveries industry due to our strong commitment to compliance and risk management which ensures strong brand protection and the highest standard of service for our clients. We are strictly compliant with all applicable state and federal legislation, industry codes of conduct and industry best practices.

CHARTER has developed an internal automated Compliance and Governance program that manages procedure and policy manuals, processes, record keeping and the documentation of these along with automated updating and testing.