

About us
Charter has built strong, long-standing relationships through our sensitive approach, innovative technology, commitment to compliance, and exceptional results. For 30 years, we have provided Roll Rate management, Ex-Hardship Account services, and Tier 1 and Tier 2 collections for a leading international charge card company. Our partnership with an Australian 'Big Four' bank has spanned over 24 years, and for the past decade, we have delivered Ex-Hardship services to a second 'Big Four' bank and its subsidiary. Additionally, Charter operates a 100% owned collection office in Cochin, India, servicing Australia's largest telecommunications provider and other major companies.


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