Hardship & Sensitive Debt Management

At Charter, our team is committed to negotiating settlements and long-term arrangements for customers that require assistance of a sensitive nature

Charter has many years experience in managing customers that are experiencing hardship or challenging times. Protecting your brand is of the utmost importance to us which is why have a gentle and personalised approach in putting together a payment program that provides positive outcomes to all parties involved. Our team undergo regular training and programs to maintain their compassionate and empathetic approach to these cases.

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